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When running a small business, additional benefits like dental insurance can be extremely important to maintain and attract employees. Based on a survey conducted by NADP.org, about 93% of Americans with private coverage get their benefits through an employer or other group programs.
Dental benefits tend to have one of the strongest employee participation rates. According to research conducted by LIMRA Trends in Dental Insurance, published in May 2019, 68% of employees who were offered dental benefits by their employer enrolled.
Health insurance company | Financial strength rating | Customer satisfaction rating | Value rating | Coverage rating | Overall rating |
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Aetna: Best for options | 5 | 5 | 5 | 5 | 5 |
Anthem: Best for orthodontics coverage | 5 | 3 | 4 | 4 | 4 |
Blue Cross Blue Shield (BCBS): Best for nationwide coverage | 5 | 5 | 5 | 5 | 5 |
Cigna: Best overall | 4.5 | 4.3 | 4.1 | 4 | 4.2 |
Delta Dental: Best for flexibility and predictability | 4.5 | 2 | 3.5 | 5 | 3.75 |
Humana: Best for preventive care | 4.3 | 5 | 5 | 5 | 4.8 |
Guardian Dental: Best for value and claims | 5 | 5 | 5 | 5 | 5 |
UnitedHealthcare (UHC): Best for direct pay | 4 | 4.8 | 4.8 | 4.8 | 4.6 |
Financial strength: The financial strength rating is based on the insurance company’s A.M. Best financial strength rating. A.M. Best is a credit rating agency specializing in the insurance industry, which rates an insurer’s ability to meet ongoing obligations.
Customer satisfaction: The customer satisfaction rating takes into account an insurer’s Better Business Bureau (BBB), National Committee for Quality Assurance (NCQA), and Consumer Affairs ratings. These ratings are calculated using customer complaints and satisfaction ratings.
Value: The value rating calculates an insurer’s overall value based on monthly premium and out-of-pocket costs.
Coverage: The coverage rating considers the insurer’s availability of coverages, plan types, and network size.
With such a wide variety of small business dental insurance companies available, knowing which is the best requires some consideration and comparison. Consider ratings, value, customer service, claims history, and provider network size. Group dental will offer more coverage for lower cost and little to no waiting periods.
These are your options for providing affordable small-business group dental insurance:
Company founded | 1853 |
Coverage area | All 50 states |
A.M. Best rating | A+ |
BBB rating | A+ |
NCQA accreditation | Yes |
NCQA rating | 2.5 to 4.5 |
Provider network |
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Established in 1853, Aetna is one of the oldest, leading diversified health insurance providers nationwide and has various employer plans. Aetna offers flexible, integrated, and affordable small-business group dental insurance plans, including dental maintenance organization (DMO), preferred provider organization (PPO), PPO MAX, Freedom of Choice DMO PPO, and dental indemnity.
What we like about Aetna insurance plans: | The drawbacks of Aetna insurance plans: |
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Aetna offers several dental insurance options, including:
Trusted ratings and reviews can help you understand how an insurer’s plans stack up against the competition. See how we rated Aetna.
Financial strength rating: 5 |
Customer satisfaction rating: 5 |
Value rating: 5 |
Coverage rating: 5 |
Company founded | 2004 |
Coverage area | 14 states |
A.M. Best rating | A+ |
BBB rating | F |
NCQA accreditation | Yes |
NCQA rating | 2.5 to 4.5 |
Provider network | 133,000 dental providers nationwide, including virtual providers through TeleDentists |
Formed in 2004, Anthem provides numerous health maintenance organizations (HMOs), PPOs, and high-deductible health plans for small businesses with two to 50 employees and large businesses with 51 or more employees. It has one of the largest provider networks in the country. Businesses can combine many medical plans and dental plans.
What we like about Anthem dental insurance plans: | The drawbacks of Anthem dental insurance plans: |
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Anthem offers several dental insurance options, including:
Trusted ratings and reviews can help you understand how an insurer’s plans stack up against the competition. See how we rated Anthem.
Financial strength rating: 5 |
Customer satisfaction rating: 3 |
Value rating: 4 |
Coverage rating: 4 |
Company founded | 1929 |
Coverage area | All 50 states |
A.M. Best rating | A+ |
BBB rating | A+ |
NCQA accreditation | Yes |
NCQA rating | 3.0 to 4.0 |
Provider network | 488,000 dental providers nationwide |
Since 1929 Blue Cross Blue Shield (BCBS) has provided diverse quality care. It offers plans in all 50 states. BCBS has a large national network providing coverage in many divisions, including group dental. It also has a federal employee division.
What we like about BCBS dental insurance plans: | The drawbacks of BCBS dental insurance plans: |
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BCBS offers several dental insurance options, including:
Because BCBS has such a vast network of group options they vary by state or federal employee division. The most predominant plan option is the PPO.
Trusted ratings and reviews can help you understand how an insurer’s plans stack up against the competition. See how we rated BCBS.
Financial strength rating: 5 |
Customer satisfaction rating: 5 |
Value rating: 5 |
Coverage rating: 5 |
Company founded | 1981 |
Coverage area | 50 states |
A.M. Best rating | A |
BBB rating | A- |
NCQA accreditation | Yes |
NCQA rating | 2.5 to 4 |
Provider network | 97,000 dental providers nationwide |
Established in 1981, Cigna offers dental insurance in all 50 states and Washington, D.C. Known to be one of the fastest-growing national dental carriers, it services more than 18 million customers. Members have access to a network of more than 97,000 dentists.
What we like about Cigna dental insurance plans: | The drawbacks of Cigna dental insurance plans: |
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Cigna offers several dental insurance options, including:
Trusted ratings and reviews can help you understand how an insurer’s plans stack up against the competition. See how we rated Cigna.
Financial strength rating: 4.5 |
Customer satisfaction rating: 4.3 |
Value rating: 4.6 |
Coverage rating: 5 |
Company founded | 1954 |
Coverage area | 39 independent Delta Dental companies operating in all 50 states, Puerto Rico, and other United States territories |
A.M. Best rating | A |
BBB rating | Varies by state |
NCQA accreditation | Yes |
NCQA rating | 2.5 to 4.5 |
Provider network | More than 150,000 dental providers nationwide |
Boasted to be one of the largest dental insurers in the U.S., Delta Dental and its 39 independent companies offer comprehensive dental coverage in all states, Puerto Rico, and other U.S. territories. With more than 80 million subscribers, Delta Dental offers a broad range of preventive services and a large network of providers.
What we like about Delta dental insurance plans: | The drawbacks of Delta dental insurance plans: |
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Delta Dental offers several dental insurance options, including:
Trusted ratings and reviews can help you understand how an insurer’s plans stack up against the competition. See how we rated Delta Dental.
Financial strength rating: 4.5 |
Customer satisfaction rating: 2.0 |
Value rating: 3.5 |
Coverage rating: 5 |
Company founded | 1961 |
Coverage area | All 50 states |
A.M. Best rating | A- |
BBB rating | A+ |
NCQA accreditation | Yes |
NCQA rating | 2.5 to 4 |
Provider network | More than 270,000 network dentists nationwide |
Founded in 1961, Humana offers coverage in all 50 states, giving members access to more than 270,000 nationwide networks of providers. However, depending on the plan you choose, you may not be covered for certain major dental services, such as root canals, dentures, crowns, and orthodontic services. This company is unique in that it is one of few that offer 100% preventive cleanings three times per plan year.
What we like about Humana dental insurance plans: | The drawbacks of Humana dental insurance plans: |
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Humana offers several dental insurance options, including:
Trusted ratings and reviews can help you understand how an insurer’s plans stack up against the competition. See how we rated Humana.
Financial strength rating: 4.3 |
Customer satisfaction rating: 5 |
Value rating: 5 |
Coverage rating: 5 |
Company founded | 1860 |
Coverage area | 50 states and Washington, D.C. |
A.M. Best rating | A+ |
BBB rating | A+ |
NCQA accreditation | Yes |
NCQA rating | N/A |
Provider network | More than 120,000 network dentists nationwide |
Founded in 1860, Guardian has evolved into a broad market of products for both individuals and groups. In 1957, they entered the employee benefits market with a focus on policyholders’ needs. Guardian has a strong network of more than 120,000 dentists nationwide. Boasting a 99.7% claims accuracy rate makes Guardian top in claims payments and member satisfaction.
What we like about Guardian dental insurance plans: | The drawbacks of Guardian dental insurance plans: |
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Guardian offers several dental insurance options, including:
Trusted ratings and reviews can help you understand how an insurer’s plans stack up against the competition. See how we rated Guardian.
Financial strength rating: 5 |
Customer satisfaction rating: 5 |
Value rating: 5 |
Coverage rating: 5 |
Company founded | 1977 |
Coverage area | All states but New York |
A.M. Best rating | A- |
BBB rating | A+ |
NCQA accreditation | Yes |
NCQA rating | 2.5 to 4.5 |
Provider network | More than 100,000 network providers nationwide |
Founded in 1977, UnitedHealthcare (UHC) offers dental insurance in every state, except New York. Plan availability varies by state, but many UHC plans cover preventive care, basic services, and major services. UnitedHealthcare offers a growing network of more than 100,000 providers. UHC offers an array of plans to cater to most budgets.
What we like about UHC dental insurance plans: | The drawbacks of UHC dental insurance plans: |
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UHC offers several dental insurance options, including:
Trusted ratings and reviews can help you understand how an insurer’s plans stack up against the competition. See how we rated UHC.
Financial strength rating: 4.3 |
Customer satisfaction rating: 5 |
Value rating: 5 |
Coverage rating: 5 |
Tammy Burns is an experienced health insurance advisor. She earned her nursing degree in 1990 from Jacksonville State University, obtained her insurance billing and coding certification in 1995, and holds a health and life insurance license in Alabama, Georgia, Iowa, Mississippi, and Tennessee. Burns is Affordable Care Act (ACA)-certified for health insurance and other ancillary, life, and annuity products. She maintains an active nursing license and practices private-duty nursing.
Burns’ background as a nurse, insurance biller and coder, and insurance consultant includes infectious disease, oncology, gynecology, phlebotomy, post operative, family medicine, geriatrics, home health, hospice, human resources, management, billing, coding, claims, fixed annuities, group and individual health and life products, and Medicare. She’s always been driven by a desire to help people, spending more than 25 years as a practicing nurse in hospitals, private doctors’ offices, home health, and hospice. As a nurse, Burns supported patients filing insurance claims with Medicare, Medicaid, and private insurance companies as well as responding to billing questions from confused patients.
Seeing firsthand how unsuspecting patients are frequently confused by an overly complex system they don’t understand led Burns to become an insurance agent and health care consultant, now helping people understand the medical system. Since becoming an insurance agent in 2013, she has worked with some of the largest and most reputable insurance carriers and agencies in the nation, and she has built a large and loyal clientele by way of her commitment to transparency and personalized service.
Tammy Burns is an experienced health insurance advisor. She earned her nursing degree in 1990 from Jacksonville State University, obtained her insurance billing and coding certification in 1995, and holds a health and life insurance license in Alabama, Georgia, Iowa, Mississippi, and Tennessee. Burns is Affordable Care Act (ACA)-certified for health insurance and other ancillary, life, and annuity products. She maintains an active nursing license and practices private-duty nursing.
Burns’ background as a nurse, insurance biller and coder, and insurance consultant includes infectious disease, oncology, gynecology, phlebotomy, post operative, family medicine, geriatrics, home health, hospice, human resources, management, billing, coding, claims, fixed annuities, group and individual health and life products, and Medicare. She’s always been driven by a desire to help people, spending more than 25 years as a practicing nurse in hospitals, private doctors’ offices, home health, and hospice. As a nurse, Burns supported patients filing insurance claims with Medicare, Medicaid, and private insurance companies as well as responding to billing questions from confused patients.
Seeing firsthand how unsuspecting patients are frequently confused by an overly complex system they don’t understand led Burns to become an insurance agent and health care consultant, now helping people understand the medical system. Since becoming an insurance agent in 2013, she has worked with some of the largest and most reputable insurance carriers and agencies in the nation, and she has built a large and loyal clientele by way of her commitment to transparency and personalized service.