HCSC provides high-quality, cost-effective Blue Cross and Blue Shield health insurance plans and has high overall member satisfaction, but its services are limited to five states.
Overall rating: 3.3
Health Care Service Corporation was founded in 1936 as a Mutual Legal Reserve Company and conducts business as an Independent Licensee of the Blue Cross and Blue Shield Association. It’s the largest non-investor, customer-owned health insurance provider in the nation, which means policyholders, not stockholders, own it.
Headquartered in Chicago, Illinois, it operates Blue Cross and Blue Shield plans in five core states, including Illinois, Texas, Oklahoma, New Mexico, and Montana. It’s a leading provider of various health insurance products to individuals, families, and employers in each of these states. Because of the limited number of states it services, HCSC isn’t available to many consumers and the types of plans offered in each state may not be the same.
Understand your options before choosing a Health Care Service Corporation health insurance for your health care needs.
|Coverage area||Illinois, Montana, New Mexico, Oklahoma, and Texas|
|A.M. Best rating||A|
|What we like about Health Care Service Corporation health insurance plans:||The drawbacks of Health Care Service Corporation health insurance plans:|
HCSC operates in five states, and the number and type of plans available greatly vary in each state. While some states only offer Medicare Advantage plans, others offer these and individual and family plans, but all plans are comprehensive.
In Texas, you’ll primarily find Medicare Advantage HMO and PPO plans, which only work for adults aged 65 or older unless you have a disability that qualifies you for Social Security benefits. The Texas branch of HCSC also offers group plans for employers.
You’ll find numerous HMO and PPO plans for individuals and families in three tiers in Illinois, including seven bronze, five silver, and three gold. These plans may qualify for a premium tax credit based on your household income and size, which can lower your monthly premium costs. The Illinois branch also offers Medicare Advantage HMO and PPO Plans, but only in certain counties, and Medicaid plans for those who qualify.
Many HCSC plans include prescription drug coverage, and its Medicare Advantage Plans may offer extra perks you won’t receive with Original Medicare. Its HMO plans require you to receive services either provided by or ordered by your primary care physician. Its PPO plans allow you to see any health care provider you choose, but coverage is less expensive when you go to a designated provider.
|Plan name||Monthly premium||Annual deductible||Office visits||Annual maximum out-of-pocket cost|
|Blue Precision HMO Bronze HMO 205||$450.38||$7,400||$60 primary/$85 specialist||$8,550|
|Blue Choice Preferred Bronze PPO 201||$469.35||$6,100||$40 primary/50% coinsurance after deductible specialist||$8,550|
|Blue Choice Preferred Bronze PPO 302||$482.59||$6,350||40% coinsurance after deductible primary and specialist||$6,900|
*Based on pricing for a nonsmoking 35-year-old female in Chicago, Illinois
Trusted ratings and reviews help you better understand how a provider’s plans compare with its competitors. Learn how we rated Health Care Service Corporation.
|Financial strength rating: 4||Customer satisfaction rating: 3||Value rating: 3.3||Coverage rating: 3|
The financial strength rating for HCSC is based on A.M. Best’s financial strength rating. A.M. Best is a credit-rating agency that specializes exclusively in the insurance industry. Financial strength ratings are vital for informing you of an insurance provider’s creditworthiness. You can assess an insurer’s financial health and its likelihood of defaulting on its obligations based on its creditworthiness.
Health Care Service Corporation’s customer satisfaction rating includes ratings from the Better Business Bureau, National Committee for Quality Assurance, and Consumer Affairs.
The BBB grades businesses based on its level of confidence that a business is operating in an honest fashion and how likely it will try to resolve any concerns a customer might lodge with the Bureau. Grades range from A+ to F based on complaints received from consumers and information obtained about the business. The higher an insurance provider’s grade, the more confidence the public has in it.
The NCQA has driven improvement in the healthcare industry since 1990, which includes assessing health insurance providers like HCSC. NCQA’s performance measures help businesses identify opportunities to make improvements. The information NCQA presents also helps consumers make better-informed health care decisions.
Consumer Affairs provides general information on businesses, including consumer reviews that can let you know the trustworthiness of a health insurance provider. It also posts an overall satisfaction rating based on ratings that range from 1 to 5 stars.
HCSC earned its value rating based on assessing its overall plan costs compared to other health insurance providers. Costs evaluated included the monthly premium, cost of office visits, cost of ER visits, annual deductible, and annual out-of-pocket maximum.
The coverage rating is a valuable tool in telling you whether HCSC offers the type of health insurance coverage you need in your area. It also compares details on an insurer’s health care provider network to determine whether ample choices are available.